Thanks for shopping at thebasiclook.com If you are not entirely satisfied with your purchase, we're here to help.
You have 3 calendar days to contact us on at Support@thebasiclook.com so we can process your exchange. To be eligible for an exchange, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
Once your return is approved, You can return your product for store credit or a different product . Please note that the shipping fees are non refundable, and another 45 EGP will be deducted as handling fees.
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